Itraq Reviews

Itraq.com offers a range of global tracking solutions. The iTraq Leaf is a compact, single-use device for shipment tracking. The iTraq Butterfly is a small, powerful, low-cost tracking solution designed for business users to track shipments and high-value assets. The iTraq Nano is a powerful location tracking device designed to ensure the safety and security of loved ones and valuables. These products are integrated with TrackMe, a user-friendly dashboard that consolidates critical data such as location, temperature, light, motion, flight detection, and battery life. The platform also offers an API for seamless integration with existing systems. In addition to these products, iTraq provides custom-engineered tracking solutions to elevate businesses beyond standard offerings. The company has also secured over 50 airline approvals, setting new industry standards in global shipment tracking.

The subscription cost for iTraq varies depending on the plan chosen. The standard subscription is priced at $149.99/year or $14.99/month. However, there is also an annual subscription available at $59/year (annual billing) or $5.90/month (monthly billing). For customers with multiple devices, iTraq offers lower rates: $4.00/month or $40/year for the second device, $3.50/month or $35/year for the third device, and $3.00/month or $30/year for the fourth and further devices. Please note that these subscriptions are non-refundable. If a subscription is cancelled, no pro-rated refund will be provided.

Payment methods for Itraq.com include options to pay for subscriptions either through the website or the Itraq Mobile App. For the website, one can purchase an annual subscription plan. To do this, go to the Itraq website, add the subscription plan to the cart, proceed to checkout, and complete the purchase. The activation code and instructions will be emailed after the purchase is complete.

For the Itraq Mobile App, there are options for both annual and monthly subscriptions. Open the Itraq Mobile App, tap "Refill", then tap either "annual" or "monthly" subscription. If using an Android smartphone, complete the purchase. If using an iPhone, tap "Buy with Apple Pay". Note that iPhone owners must set up Apple Pay in order to purchase a subscription.

To update payment information, open the link to the portal, enter the email address and password, click "LOGIN", click "Update Payment", enter the new credit card number, enter the credit card expiration date, and click "UPDATE".

iTraq.com has a detailed Return Policy. Customers can return any items received through www.itraq.com within 21 days of receipt. After 21 days, a refund or exchange cannot be offered. Items must be undamaged and have the original packaging including all accessories to be eligible for return or exchange. Refunds for subscriptions are not issued. iTraq subscriptions are prepaid and non-refundable. Customers must cancel their iTraq subscription before it renews each year to avoid being charged during the next billing period. iTraq does not provide refunds or credits for any partial months or years. Customs fees are subject to the buyer; iTraq will not assist with customs fees. After a return is approved, a refund will be applied to the customer's credit card or original method of payment within 2 weeks. If a refund has not been posted after a week, customers should contact their bank and then credit card company. Sale items will be refunded at sale price if approved. Exchanges of undamaged items are accepted within 21 days of the customer's receipt. Additional shipping and handling charges apply for exchanges.

Regarding the Shipping Policy, customers must pay for the shipping cost of returning the item. Shipping costs are non-refundable. If a refund is received, the cost of shipping will be deducted from the refund. The time it may take for an exchanged product to reach the customer may vary depending on their location. Customers should not ship items back unannounced, as iTraq may not be able to refund the purchase if they do. Customers should email support@itraq.com for a return address.